Speaking the Language of the People Equals More Customers. Here’s How.
Relationships can succeed or fail based on our language choice. Fact!Whether we are talking to our kids, our spouse, our employees or our customers, our own word choice is critical in getting the response we want.Let’s take an example: “You keep spending too much money on the credit card and it makes me so angry!” gets the point across in no uncertain terms.Hmm, are you looking for a scrap with your significant other?If not, then how can you reword this...